Whole-Home Water Purification System Flow:

1. Main Water Line Entry:

Sediment Filter

• Function: Removes large particles such as dirt, rust, and sand.
• Benefit: Protects the finer filters downstream by eliminating larger particulate matter that could clog subsequent filters.
  

Shop Sediment Filters

2. Water Softener:

Function: Softens the water by removing minerals like calcium and magnesium through ion exchange.

Benefit: Prevents scale buildup in pipes and appliances, enhances the effectiveness of soaps and detergents.

Shop Water Softeners

3. Activated Carbon Filter:

Function: Reduces chlorine, volatile organic compounds (VOCs), and other contaminants affecting taste and odor.

Benefit: Improves the overall taste and smell of water, protects the RO membrane by removing chlorine that can degrade it.

Shop Carbon Filters

4. Ultrafiltration (UF) System:

Function: Uses a semi-permeable membrane to filter out microorganisms, some viruses, and other microscopic contaminants.

Benefit: Provides an additional layer of protection by reducing microbiological content and fine particles.

Shop Ultra Filtration Systems

5. Reverse Osmosis (RO) System:

Function: Filters water through a semi-permeable membrane, removing up to 99% of dissolved particles, including ions and larger molecules.

Benefit: Delivers high purity water by effectively removing a wide range of contaminants including salts and lead.

Shop Reverse Osmosis Filters

6. Post-Filtration and pH Balancing:

Function: Final polishing to improve taste, and adjust pH to neutral to prevent water from being corrosive.

Benefit: Enhances the quality of the water for consumption and use in household activities, protects internal piping and fixtures.

Shop Post Filtration pH Filters

Water filtration plays a crucial role in improving the quality of the water we consume. Reverse osmosis (RO) is one of the most effective methods, removing up to 99% of impurities such as chlorine, heavy metals, fluoride, and bacteria. This results in clean, pure water that tastes better and is safer for consumption. For a more comprehensive solution, whole-home filtration systems with water softeners and pre-filters can address other water quality issues like hard water, sediment, and chlorine, ensuring that all the water in your home is free from contaminants. Water softeners prevent mineral buildup that can damage appliances, while pre-filters help capture larger particles, extending the life of your main filtration system. Research indicates that softened water can also improve skin health and detergent efficiency (source: Water Quality Association). Together, these systems provide a complete solution to ensure both safe drinking water and cleaner, healthier water for everyday use throughout the home.

Reverse Osmosis Water Filtration Systems

Experience ultimate purity with our Reverse Osmosis (RO) Water Filtration Systems, designed to provide you with crystal-clear drinking water free from harmful contaminants like lead, arsenic, and fluoride. Scientific studies, including those cited by the World Health Organization, confirm that RO systems remove up to 99% of water impurities, safeguarding your health against potential risks such as neurological damage and bone disorders.

Ice Baths

Elevate your recovery process with our therapeutic Ice Baths, proven to reduce muscle soreness and accelerate post-exercise recovery. Research from the Journal of Physiology shows that cold water immersion effectively minimises inflammation and enhances muscle function, making it an essential part of your wellness routine. Regular use of ice baths can also enhance the psychological recovery process by improving mood and reducing fatigue.

Home Water Softeners

Transform your household water with our Home Water Softeners that tackle hard water problems by eliminating excess calcium and magnesium. Enjoy softer skin, cleaner hair, and extended appliance life, while reducing heating costs by up to 29% as demonstrated in studies by the Water Quality Research Foundation.

Home Water Pre-Filters

Protect your water and extend the life of your filtration system with our Home Water Pre-Filters. Ideal for removing larger particulates like sediment and rust, these pre-filters enhance the efficiency of subsequent filtration stages and ensure consistent water quality.

Reverse Osmosis (RO) vs. Alkaline Water: RO filters out up to 99% of contaminants, providing ultra-pure water, but it also removes essential minerals, making the water slightly acidic. Some systems add minerals back through a remineralisation stage. Alkaline water, on the other hand, has a higher pH due to added minerals like calcium and magnesium, which are believed to help balance body acidity and improve hydration. While alkaline water offers health benefits, it doesn't filter out contaminants as effectively as RO. Combining both can provide clean, mineral-enriched water with a healthy pH balance.

Currently, we don't offer international shipping, as our focus is on providing the highest quality service and products to our customers within Australia. However, we are excited about our plans to expand and offer international shipping in the near future. We are actively working on logistics and partnerships that will allow us to serve customers around the world.

Stay tuned for updates on our progress, and we look forward to serving you globally soon!

To track your order, you have two convenient options:

1. Log In to Your Account: Visit our website and log in to your customer account. From there, you can access your order history and view the latest status updates for your recent purchases.
2. Check Your Email: After placing your order, a confirmation email was sent to you containing a tracking link. This link provides real-time updates on the status of your shipment. Please check your email inbox (and the spam/junk folder, just in case) for this confirmation.

If you encounter any issues or have further questions, please don't hesitate to contact our customer support team for assistance.

1. Sediment Filter (Pre-Filter)

• Purpose: Removes large particles like sand, dirt, rust, and silt.
• Why It’s Important: Protects the system by preventing clogging in later stages.

2. Carbon Block Filter (Pre-Filter)

• Purpose: Removes chlorine, chloramines, and organic chemicals that affect taste and odour.
• Why It’s Important: Chlorine can damage the RO membrane, so this filter extends the system’s lifespan.

3. Reverse Osmosis Membrane

• Purpose: The heart of the system, it removes up to 99% of contaminants, including:
• Why It’s Important: This ultra-fine membrane (0.0001 microns) ensures deep purification.

4. Post Carbon Filter (Polishing Filter)

• Purpose: Further improves taste and odor by removing any remaining impurities.
• Why It’s Important: Gives water a clean, fresh taste before it reaches your faucet.

5. Remineralisation Filter (Optional)

• Purpose: Adds back essential minerals like calcium and magnesium to improve taste and pH balance.
• Why It’s Important: RO water can be slightly acidic, and this filter helps restore a healthy mineral balance.

Countertop and Freestanding Water Filters:
These units are designed for easy, plug-and-play setup and do not require professional installation. You can simply place them where needed and start using them immediately.

In-line Water Filters (Under Sink, etc.):
These filters are generally designed to be user-friendly with plug-and-play features. However, installation may require some technical knowledge, especially if adjustments to your existing plumbing are needed. In such cases, we recommend consulting with or hiring a professional to ensure the system is installed correctly and safely.

Pre and Post Filters:
Depending on the complexity and the structure of your existing water system, these filters might also need professional installation to ensure optimal performance and efficiency.

Ice Baths:
Our ice baths are designed for straightforward setup. They require a stable concrete pad, deck, or solid foundation to ensure safety and proper operation. No professional installation is required; just set up in the appropriate location and they are ready to use.

Maintaining your Vital One Wellness products is key to ensuring their longevity and performance. Here are specific guidelines for each category:

• Reverse Osmosis Water Filters: To maintain these systems effectively, replace the filters according to the schedule recommended in the product manual—typically once every 6 to 12 months, depending on usage. Also, the reverse osmosis membrane should be replaced every 2 to 3 years. Regularly check the system for any leaks or drops in water pressure and consult the troubleshooting section of your product manual if issues arise.
  
• Pre Filters: These filters are designed to capture larger particulates and protect finer filters down the line. Check and clean the pre-filters regularly, at least every 2 to 3 months, and replace them if they show signs of wear or decreased performance. This helps extend the life of subsequent filtration stages.
  
• Water Softeners: Regularly check the salt level in your brine tank, and replenish it as needed. It’s typically recommended to check the salt every month and clean the tank annually to prevent salt bridges and ensure efficient operation. Additionally, occasionally test your water hardness to ensure the softener is functioning correctly.
  
• Ice Baths Made with Different Woods: To maintain wood-constructed ice baths, clean the interior regularly with mild soap and water, avoiding harsh chemicals that can damage the wood finish. Ensure that the bath is dry between uses to prevent mold and mildew buildup. Treat the wood periodically with a waterproof sealant recommended for your specific type of wood to protect against weathering and water damage.
  

Self-Maintaining and Cleaning Products: Most of our products are designed with self-maintaining features to minimise upkeep. For products specified as self-cleaning or self-maintaining in the product descriptions, refer to the individual product manuals for specific care instructions, as these features can significantly reduce the frequency of manual maintenance.

For all products, refer to the specific maintenance schedule and procedures outlined in your product manual. This schedule is tailored to the design and requirements of each model to ensure it continues to operate efficiently throughout its lifespan.

If you encounter any maintenance issues or need further guidance, please do not hesitate to contact our customer support team. We are here to help you get the best out of your Vital One Wellness products.

Please refer to our Returns Policy Page for detailed information. All of our products come with a 30-day return guarantee, allowing you to shop with confidence.

Currently, Vital One Wellness does not offer direct installation services. However, we understand the importance of proper setup for optimal performance of our products. Should you require assistance with installation, please contact us. We are happy to provide recommendations for trusted local professionals in your area who can perform the installation.

We are also planning to introduce our own installation services in the near future to further support our customers. Keep an eye on our updates for more information.

For immediate assistance or to find a recommended installer near you, please reach out to our customer support team.

The frequency of filter replacement can vary depending on the type of filter, the volume of water your household uses, and the quality of your water source. Here are general guidelines for each type of filter we offer:

• Reverse Osmosis Water Filters:

Pre-filters and Post-filters: These should generally be replaced every 6 to 12 months to ensure the system continues to remove contaminants effectively.

Reverse Osmosis Membrane: This is the core component of the system and typically needs replacement every 2 to 3 years, depending on your water usage and the presence of hard water minerals that can cause more frequent clogging.

Pre Filters: These are designed to catch large particulates and should be checked every 3 to 6 months. If you notice substantial sediment accumulation or a noticeable drop in water pressure, it’s time for a replacement.

Water Softener Filters: Water softeners primarily use salt in a brine solution to regenerate the softening resin. While the resin itself can last several years, you should check and replenish the salt level monthly and more frequently if your water usage is high or if your water is very hard.

Regularly replacing your water filters according to these schedules ensures that your water treatment systems function effectively, providing you with clean, safe, and great-tasting water. Always refer to the specific user manual for your particular model for detailed maintenance instructions, as some models may have unique requirements.